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Not receiving emails from Amazon

William651
First Timer
Private Message TalkTalk

on ‎04-06-2025 10:44 AM

Message 4 of 4

My amazon account was hacked & unauthorised payments taken from my bank account. I have been trying to access my amazon account to retrieve details of transactions for my bank to investigate but I am not receiving the verification emails to my registered talktalk account 

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3 REPLIES 3

siphosethu-TT
Support Team
Staff
Private Message

on ‎04-06-2025 11:38 AM

Message 1 of 4

Please try checking in with the third party as it's nothing to do with your TalkTalk services. Thanks

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William651
First Timer
Private Message TalkTalk
In response to KeithFrench

on ‎04-06-2025 11:20 AM

Message 2 of 4

Have tried those - no record of anything from amazon in any of the spam/junk folders or any folder as I have checked them been

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KeithFrench
Community Star
Private Message TalkTalk

on ‎04-06-2025 11:05 AM

Message 3 of 4

Have you checked your spam/junk folders in your email client/webmail?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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