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Not receiving emails from Amazon

William651
First Timer
Private Message TalkTalk

on ‎04-06-2025 10:44 AM

Message 4 of 4

My amazon account was hacked & unauthorised payments taken from my bank account. I have been trying to access my amazon account to retrieve details of transactions for my bank to investigate but I am not receiving the verification emails to my registered talktalk account 

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3 REPLIES 3

siphosethu-TT
Support Team
Staff
Private Message

on ‎04-06-2025 11:38 AM

Message 1 of 4

Please try checking in with the third party as it's nothing to do with your TalkTalk services. Thanks

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William651
First Timer
Private Message TalkTalk
In response to KeithFrench

on ‎04-06-2025 11:20 AM

Message 2 of 4

Have tried those - no record of anything from amazon in any of the spam/junk folders or any folder as I have checked them been

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KeithFrench
Community Star
Private Message TalkTalk

on ‎04-06-2025 11:05 AM

Message 3 of 4

Have you checked your spam/junk folders in your email client/webmail?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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