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Not receiving emails from Tesco

delypo
Conversation Starter
Private Message TalkTalk
Message 4 of 4

 

Another customer here who is not receiving emails from Tesco. The odd Order Confirmation email goes into spam but I have not received emails detailing changes I have made, nor receipts for my regular weekly shop (last one received was 28th January).

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3 REPLIES 3

Message 1 of 4

HI delypo, I've added you to the open incident. Hopefully, it will be resolved soon. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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delypo
Conversation Starter
Private Message TalkTalk
Message 2 of 4

I had also contacted Tesco who  have advised their IT team had looked into it and the fault did not lie with their system, but with my provider.

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TannyB1
Visitor
Private Message TalkTalk
Message 3 of 4

I have the same problem with not getting weekly shopping receipts any more and I queried this with Tesco and they said it is a common fault with Talktalk customers. I have also raised this with Talktalk but not had a response yet. 

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