Not receiving gmail emails into my tiscali email account

[Willow10]

I am receiving other emails but none from gmail emails

[Ady-TalkTalk]

Hi all, mail should be flowing normally now. 

Ady

[ACW77]

It appears this is a security issue instigated by @gmail and as Talktalk / tiscali etc does not comply, all our incoming and outgoing emails to that server appear to be blocked. Whjitch is both frustrating and rather annoying - especially as we pay for the service.

Talk Talk ought to do something. Please.

[Ady-TalkTalk]

Hi all, the backlog will clear soon and you'll start to see gmail, hotmail or outlook.com messages as normal.

Ady

[1kirk]

I reported this via phone on Friday and had a call back this morning from their technical department.  They say this is most likely to be an issue at Gmail end and should contact them to report!   All very well, but not all Tiscali customers have a Gmail account.

[Shirley27]

Sorry, it's still not working: I have tried a test message from a g-mail account have have received none of the backlog from the weekend

[William333]

Still not working for me!

[FinnT]

I have tested this twice and it is still not working.

[Ady-TalkTalk]

I've just been notified this issue should be resolved now. If you're still having trouble with it please let me know. 

Ady

[AlanDBurgess]

I have a gmail account and just tried sending to my Tiscali account. Still not working.

[Gliwmaeden2]

When staff are back on the forum, after the weekend, @RB1234 ....!

[RB1234]

Can we have an update please?

There are enough customers having these selective non-receipts of emails for it to be a problem.

It shouldn't be too difficult to trace if you've got a Gmail, a Hotmail,and an outlook account to send emails from

[Gliwmaeden2]

@vpt123, best to post your own topic. See above. 

[1kirk]

If you have access to other email services, it would be worth sending an email to your Tiscali account as it might not be limited to Gmail.

I suspect Hotmail might not get through, but would be interesting to find out.

Have also started own thread on this issue.

[vpt123]

Likewise, and its not just Gmail, both my wife and I sent e-mails from our work accounts and they are not being received either

[Gliwmaeden2]

If you want to alert Talktalk directly on Sunday, use Chat after 9am, @davide100.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Otherwise, please return to the message board to post your own thread, as this helps to show Talktalk true numbers. You need to click on start a topic at the head of the message board. 

"Me too" posting on another customer's thread simply contributes to the community conversation but doesn't add to statistics for impressing upon Talktalk the extent of the issue.

[davide100]

I’m having exactly the same issues that’s my gmail messages are not being received into my tiscali account. Mine started a few days ago as well. Please sort this TalkTalk and update us asap

[Gliwmaeden2]

As above, @AlanDBurgess, please start your own thread. 

[AlanDBurgess]

It's happening to me too no e m ails from gmail accounts since Thursday.

[FinnT]

I’ll start my own thread as suggested 

[Gliwmaeden2]

@William333, @Shortncurly, @whichard, @@1kirk, @FinnT, @Shirley27 & @Blue-eyedBoy, it will help gain Talktalk's attention and make them appreciate the size of the issue if you each start a thread each of your own!

Otherwise it looks to the automated workflow queue as though you are all simply helping one customer. 

Staff will respond after the weekend.