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email support

Ask us about your TalkTalk email account and Webmail.

Not recieving emails to my tiscali email address, can only check by webmail

MickC6
First Timer
Private Message TalkTalk
Message 4 of 4
 

I'm having issues, my email worked fine upto Friday on my phone via the mail app, and on outlook on my laptop, now I get could not authenticate, I received my bill friday for talktalk mail plus which I paid saturday morning. I have checked all my IMAP settings on all devices and these are correct, mail.talktalk.net port 993, and smpt.talktalk.net port 587, please advise

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Naz7861, please start a new topic so that I can help.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Ady-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi MickC6, I've had your mailbox returned to full service. I'm sorry that the incident affected you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Naz7861
First Timer
Private Message TalkTalk
Message 3 of 4

I have  same issue, Paid my bill for talktalk mail plus.  cannot receive or send any email from iPhone, I can only access email via talktalk website only.    

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