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email support

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Nicky167
First Timer
Private Message TalkTalk
Message 2 of 2

What does "550 5.7.1 Reject for policy reason" mean?

Can I alter any settings to stop this happening?

 

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Nicky167, please reset the password on all your mailboxes to new never used before passwords. That will ensure that if someone is using your mailbox as a spam relay it will be stopped and give us a chance to improve the mail reputation. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Anonymous User