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Email account deactivated

BayGin
First Timer
Private Message TalkTalk
Message 5 of 5

I've had my email account deactivated without any warning today. Spent 30 minutes talking to tech support, still no fix.

 Shocking that this is still going on

0 Likes
4 REPLIES 4

Message 1 of 5

You're welcome. Please be sure to reset the password and it absolutely must be a brand new one that you've never used before anywhere. It's definitely worth running an Antivirus Scan and Malware scan on all internet connected devices.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 5

Thank you! 

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi BayGin, I've had your account reactivated. Please reset your password for a new never before used one. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

When staff reach your thread during the day they'll sort it for you, @BayGin.

 

Please complete your community forum profile details for them to identify your account. Add your Talktalk phone number or account number in Personal Information. Go via your avatar, settings ....SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
Anonymous User