Outlook problem

[iankeyes]

error message, can't resolve
Task 'Synchronizing subscribed folders for obscured for customer security reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for obscured for customer security Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

[Ady-TalkTalk]

Hi Ian, I see you've sent me a personal message, but Gondola has got you covered here on the community. 

Ady

[Gondola]

Hi Ian

You sent me a couple of PM's. However, not supplied screenshots or answered my question.

You have said that webmail is working for both send and receive so that's perfect.

You say Outlook sending is ok but not receiving mail messages.

Feels like there's incorrect or corrupted settings.

I'd still like to see server settings screenshots.

[Gondola]

Screenshot the incoming and outgoing server settings for me to check. Image edit to obscure the first part of your email address before the @ symbol before you upload here using the camera icon above this Reply area.

Which version of Outlook are you using?

Test webmail access to make sure that is allowing you to receive and send mail messages.

Select here:  Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.