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email support

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Tesco emails

norah_anderson
Team Player
Private Message TalkTalk

on ‎12-02-2025 01:22 PM

Message 3 of 3

I am still not receiving any emails from Tesco.  I have spoken to Tesco and they told me that they have been in touch with Talk Talk who are aware of the problem.  It affects TalkTalk/Tiscali/and Pipemedia (or something like that).  Please can Talk Talk get this sorted pronto.  I live in the London area if that helps.  The most important email is the one that contains the receipt for my on line order.  I am housebound and this is making life difficult. 

Labels:
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎13-02-2025 12:19 PM

Message 1 of 3

Hi norah_anderson, I've added you to the incident. Hopefully, it will be fixed soon.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Divsec
Community Star
Private Message TalkTalk

‎12-02-2025 03:13 PM - edited ‎12-02-2025 03:14 PM

Message 2 of 3

Hi @norah_anderson  as you will have noticed TT are having a difficult time with email at the moment. They are aware and working on it but no timescale for resolution as yet. Is it possible that the Tesco website or ordering app also holds a copy of your receipt? This is certainly the case with Morrisons and Waitrose.

I don't work here and all my opinions are my own.
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