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Phishing email Reporting Address

NorfolkLad
Conversation Starter
Private Message TalkTalk

on ‎18-05-2025 08:14 PM

Message 6 of 6

Is anyone else having problems with the TalkTalk email address for reporting phishing emails? I have tried to send some in and it keeps getting returned (Mailer Daemon) with the reason being given as 'due to security policies' which is a bit ironic!

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5 REPLIES 5

siphosethu-TT
Support Team
Staff
Private Message
In response to NorfolkLad

on ‎19-05-2025 08:51 AM

Message 1 of 6

That's wonderful to hear, please let me know if it's giving you any issues again. Thanks 😄

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NorfolkLad
Conversation Starter
Private Message TalkTalk
In response to siphosethu-TT

on ‎19-05-2025 08:46 AM

Message 2 of 6

Thanks for that. I've tried to send them this morning with fewer attachments and it hasn't come back, yet!

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siphosethu-TT
Support Team
Staff
Private Message
In response to fr8ys

on ‎19-05-2025 08:38 AM

Message 3 of 6

You should try managing your home safe settings, please let me know if you need any help with that. Thanks

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NorfolkLad
Conversation Starter
Private Message TalkTalk

on ‎18-05-2025 08:50 PM

Message 4 of 6

That's what I've been doing. It's always worked OK before. Is there a limit to how many you can send at once? Getting plenty after the Marks & Spencer debacle!

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fr8ys
Community Star
Private Message TalkTalk

on ‎18-05-2025 08:20 PM

Message 5 of 6

Hi,

The method to report has changed.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....

Hope this helps.
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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