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email support

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Problems sending emails

ColinH6
First Timer
Private Message TalkTalk

on ‎16-05-2024 04:23 PM

Message 2 of 2

I have an old Tiscali email address and can send emails perfectly ok but outgoing emails aren't received however they are in my Outbox. I have tried on my tablet and via the web browser on a laptop but no joy. Any help gratefully received.

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎17-05-2024 10:29 AM

Message 1 of 2

Hi ColinH6

 

We’re aware that some of our customers are having problems with their Tiscali email service. 

The issue only seems to be impacting email clients such as Outlook. The webmail service is working as normal.

We’re sorry for any inconvenience this is causing, we're working hard to get things back up and running as quickly as possible.

 

Please check you have the current upto date email settings as below:

 

Email settings | SMTP, IMAP & POP3 | TalkTalk Help & Support

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