Spam Filters

[Jane223]

Hi Gondola,

 I would very much appreciate your help again with regard to setting up filters to stop spam phishing emails. They started at the beginning of this month, several a day. My actions so far has been to:

Mark them as Spam

Forward them to phishing@talktalk.co.uk

set up a filter with conditions. However this doesn’t appear to work as the sender address changes for each email. 
Unticked externally linked images.

If you could provide me with any guidance on how to condition the filters please.

kind regards 

Jane

[Gondola · Accepted solution]

Hi Jane

You can trust TalkTalk to examine the phishing emails and take action to apply network blocks.

You can also forward suspicious emails to report@phishing.gov.uk to the NCSC that take action to remove the scam.

To set up a reliable filter rule is not always easy. I'd need to examine the email headers (View source) of 3 of the phishing emails to identify a common factor.

For your security, never publish the raw header of an email in any public forum like this. Never send the raw header to someone you don't know and trust implicitly. In that regard although TalkTalk know who I am I am not employed by TalkTalk and would not wish to see any personal data from another customer.

Having said that if you wish to extract 3 complete headers including email content, clearly redact the first part of your email address, and PM those to me in 3 separate PM's you may.

NB this invitation is for you only. Anyone else sending unsolicited PM's will be ignored and blocked.