email

[jsz1952]

Hello,

I'm running windows 7 and windows live mail for my messages.  A couple of days ago, when I went into WLM I got an error message and couldn't send or receive messages.  I double checked all the settings (pop3) and everything was fine but still could not gain access.  I went onto my wifes laptop (windows 8.1) and was sucessful in opening WLM.  I compaired the settings on both computers and they were the exact same. Is it windows 7 that's causing the problem?

As anyone experienced the same problem?

Thanks,

John

[Ady-TalkTalk]

Hi John, Gondola has provided the perfect answer to your question. I've marked this post as the best answer for that reason. 

Ady

[Gondola · Accepted solution]

Both Windows 7 and 8.1 are beyond end of life support so receive no security updates from Microsoft. Windows Live Mail (WLM) reached end of life support in 2017 so also has not received security updates for 6 years and is vulnerable to malware. More importantly WLM does not support the required connection security protocol required by TalkTalk Mail.

Check you can sign in to your tiscali mailbox via webmail. Then set up password recovery by Updating your reset details.

Continue to use webmail and cease using WLM.

If you wish to replace WLM then the Microsoft upgrade path is Windows 10 and Windows Mail or Outlook 16 or better up to Outlook 365. Or choose an email client like Thunderbird that is still supported on Windows 7 and 8.1 and importantly does contain its own TLS 1.2 ciphers for connection security.