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Ask us about your TalkTalk email account and Webmail.

Spam emails

Davie425
Visitor
Private Message TalkTalk
Message 4 of 4

Hi. Getting dozens of emails ##saying my email address is sending 90 odd spam emails. Can you help

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Davie425, have you checked your outgoing/sent to see if those mails come from you? If they don't,  your mail address has been harvested and is being spoofed to send spam out. If your mail address is being spoofed there's nothing you can do about it. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

If they are TalkTalk phishing mails,
TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

It's a known issue and is being looked into.

 

Just delete them and don't click on any links.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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