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email support

Ask us about your TalkTalk email account and Webmail.

Spam foloder

Moly53
Participant
Private Message

on ‎25-11-2024 10:46 AM

Message 4 of 4

I get 4 or 5 emails per day from Explora Santé
<explora@explora-sante-news.email. I put them in the spam folder without opening them but it doesn't stop them coming through every day. I thought the spam folder was supposed to stop them getting through?

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Moly53

on ‎25-11-2024 11:45 AM

Message 1 of 4

You'll find what you need to know in the Using Email help article. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Moly53
Participant
Private Message
In response to Ady-TalkTalk

on ‎25-11-2024 11:21 AM

Message 2 of 4

Thanks Ady,how do i do that?

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎25-11-2024 11:06 AM

Message 3 of 4

Hi Moly53, if you're only getting them from one email address you can block that address by setting up a filter for that address. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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