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Spam

DavidA50
First Timer
Private Message TalkTalk
Message 4 of 4

Despite clicking on "report as spam" when I get spam emails, I'm continuing to receive them from the same senders. How can I tighten up my spam prevention settings to send these messages straight to the spam folder?

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3 REPLIES 3

sabelo-TT
Support Team
Staff
Private Message
Message 1 of 4

@DavidA50, just checking to see if you still require any assistance. 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

If there is a similarity between them, as you say, the sender or their domain, right click on one of them and select create rule. The create it where the sender includes and type that in, and select send to spam or add rule send to folder and select spam.

 

The actual way to create a rule varies between programs but hopefully the above will help you when you find the create rule action within your emails.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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mandisa1-TT
Support Team
Staff
Private Message
Message 3 of 4

Hi there @DavidA50 Please try adding that specific email address to your blocklist, on your email settings.

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