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email support

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Linflo58
First Timer
Private Message TalkTalk

on ‎01-07-2025 02:14 PM

Message 2 of 2

We have broadband with talktalk, which is in my name. There are 2 email accounts, mine & my husband’s. He is receiving emails saying he has to register with ‘Everymail’ & pay to keep this email address. I can’t understand why when we have talktalk broadband. I have done a WhatsApp chat & was advised to firstly ignore the emails, then was told he needs to register! All very confusing and I have little confidence in what I am being told. Apparently I can only have 1 email linked to the broadband account, that’s why he has to pay. Is this correct? 

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fr8ys
Community Star
Private Message TalkTalk

on ‎01-07-2025 02:21 PM

Message 1 of 2

No it's not. You can have up to 5.

 

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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