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Linflo58
First Timer
Private Message TalkTalk
Message 2 of 2

We have broadband with talktalk, which is in my name. There are 2 email accounts, mine & my husband’s. He is receiving emails saying he has to register with ‘Everymail’ & pay to keep this email address. I can’t understand why when we have talktalk broadband. I have done a WhatsApp chat & was advised to firstly ignore the emails, then was told he needs to register! All very confusing and I have little confidence in what I am being told. Apparently I can only have 1 email linked to the broadband account, that’s why he has to pay. Is this correct? 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

No it's not. You can have up to 5.

 

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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