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email support

Ask us about your TalkTalk email account and Webmail.

TalkTalk Email account bouncing incoming emails from specific gmail account

bigalxyz
Newbie
Private Message TalkTalk

5 hours ago

Message 2 of 2

I have a talktalk.net email address. In the last year or so, seemingly at random, emails sent to me by my son (who has a gmail address) are bounced - this takes as much as 24 hours to happen sometimes, with various error messages going back to him, and it's very inconvenient/annoying.

 

Does anyone know why this is happening please, and how I can stop it?

 

Thank you.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 1 of 2

Hi bigalxyz, please send me a personal message with the sender email and your affected email address. I suspect its not limited to you and we're investigating that. In the meantime I can run a scan to check if there's more localised reason for you in the meantime. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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