cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Talktalk email in MS Outlook windows 11 and Microsoft 365

TomHarvey
First Timer
Private Message TalkTalk
Message 3 of 3

error message email does not exist when trying to add new account in new Outlook.

 

0 Likes
2 REPLIES 2

Gondola
Community Star
Private Message TalkTalk
Message 1 of 3

Hi Tom

 

If you're trying to add a TalkTalk Mail account to Outlook for Windows then you need to add as an IMAP email account. To get to that stage select Continue when Microsoft wants you to create an Outlook.com account and Cancel that and then you'll be presented with an Advanced Setup button. Select the Advanced Setup and scroll down to select an IMAP account.

 

You need the TalkTalk Mail email address and its password. The advanced settings are as below:

 

IMAP configuration
Hostname: mail.talktalk.net
Port: 993
Secure connection type: SSL / TLS (recommended)

 

SMTP configuration
Hostname: smtp.talktalk.net
Port: 587
Secure connection type: StartTLS

 

Let us know how you get on. If you need more assistance be specific on what you're stuck on.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

The new Outlook is under development, I would recommend using a well-established client such as Thunderbird.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?