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Talktalk emails not being received by sky

Aud88#
Newbie
Private Message TalkTalk
Message 3 of 3

Only in the last 3 days, our emails to friends with sky.com emails are not receiving them. We receive their emails to us. Everybody else receives our emails. It’s just sky. We have changed nothing on iPhone or iPad or main computer. 

Sheila Davies
0 Likes
2 REPLIES 2

Aud88#
Newbie
Private Message TalkTalk
Message 1 of 3

Thanks for advice. 

Sheila Davies

Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @Aud88# it could be that sky have an issue?

Regardless your post has been escalated and you should hear on Monday when the team return to work.

Your second post has been moved aside so that one thread only is being dealt with.

I'm not an iPhone user but have they recently updated their operating system which I recall may have had some issues?

 

As a stop gap you could even create a new, non Talktalk email address which should get you back in touch with your friends.

I don't work here and all my opinions are my own.