Ask us about your TalkTalk email account and Webmail.
on 25-10-2024 05:34 PM
Only in the last 3 days, our emails to friends with sky.com emails are not receiving them. We receive their emails to us. Everybody else receives our emails. It’s just sky. We have changed nothing on iPhone or iPad or main computer.
on 29-10-2024 08:43 AM
I have the same problem and with @yahoo
29-10-2024 07:31 AM - edited 29-10-2024 07:31 AM
Hi all, networks have confirmed that Yahoo/Sky are deferring or blocking TalkTalk emails due to unexpected volume or customer complaints. Our network team have reported it to them, but customers of sky yahoo would be wise to report the issue to them so that they can adjust the filters to compensate.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 28-10-2024 05:39 PM
@MarionW1, it's best if you return to the message board and start a new thread for yourself. Click on start a topic to get going.
That way this issue will gain more attention.
on 28-10-2024 03:57 PM
I also have the same problem with emails not being received by family members who have Sky email accounts. Emails are being received by those with other email accounts.
on 25-10-2024 08:16 PM
Thanks for advice.
on 25-10-2024 07:29 PM
Hi @Aud88# it could be that sky have an issue?
Regardless your post has been escalated and you should hear on Monday when the team return to work.
Your second post has been moved aside so that one thread only is being dealt with.
I'm not an iPhone user but have they recently updated their operating system which I recall may have had some issues?
As a stop gap you could even create a new, non Talktalk email address which should get you back in touch with your friends.