Ask us about your TalkTalk email account and Webmail.
on 02-02-2025 10:10 PM
Yet again the same problem has occurred with sending emails. This is now beyond a joke and talktalk need to resolve this asap. The status page states (yet again) that there are no issues with emails when there plainly are - this needs changing for a start. There needs to be some statement from the senior team (if there still is one and the company has not fallen into insolvency) about what is happening and a compensation package offered.
It is impossible to contact anyone who seems to know what is going on - Ofcom seems to be the only possible avenue now.
on 04-02-2025 10:00 AM
Hi mdp1234, please follow the advice given by Gliwmaeden2
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
02-02-2025 11:37 PM - edited 02-02-2025 11:45 PM
Follow the guidance in the Complaints link, at the foot of any Talktalk page, @mdp1234.
It's not going to be helpful to keep starting new threads, @mdp1234.
Staff replied on Tuesday's topic, and that's the one you should have followed up on, rather than starting a further 2 new threads.