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Tinyworld emails not sending yet again

mdp1234
Conversation Starter
Private Message TalkTalk

on ‎02-02-2025 10:10 PM

Message 3 of 3

Yet again the same problem has occurred with sending emails. This is now beyond a joke and talktalk need to resolve this asap. The status page states (yet again) that there are no issues with emails when there plainly are - this needs changing for a start. There needs to be some statement from the senior team (if there still is one and the company has not fallen into insolvency) about what is happening and a compensation package offered.

It is impossible to contact anyone who seems to know what is going on - Ofcom seems to be the only possible avenue now.

 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎04-02-2025 10:00 AM

Message 1 of 3

Hi mdp1234, please follow the advice given by Gliwmaeden2

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

‎02-02-2025 11:37 PM - edited ‎02-02-2025 11:45 PM

Message 2 of 3

Follow the guidance in the Complaints link, at the foot of any Talktalk page, @mdp1234.

 

It's not going to be helpful to keep starting new threads, @mdp1234.

 

Staff replied on Tuesday's topic, and that's the one you should have followed up on, rather than starting a further 2 new threads.

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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