We keep getting messages saying we need to pay £50 per year for tiscali emails. Extremely frustrating as we have been with talktalk a number of years and we have been searching all afternoon for solutions and keep getting errors when trying to chat.
We have now found the link suggesting adding the addresses to the 'private notes' on our profile. We have now done this but how will we know it has worked?
I have looked into this from my end, regarding the request to add your wife's email address, an escalation request to link it has been raised, as was raised yesterday, request usually is completed in 48 hours. Please do let us know if there would be anything I can check or you need for us to support you with.
Good morning @Chris1248 thank you for bringing this into our attention. Kindly accept my sincere apologies for the inconvenience I will look into your account.
Staff will pick this up tomorrow and complete a form.
They will advise further.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
