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email support

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Tiscali email service Sept 2024

JoDavid26
Team Player
Private Message TalkTalk
Message 6 of 6

Has anyone got a problem with their email service? Ive been expecting some emails, and not had any since yesterday afternoon, which is VERY unusual. Ive also made a couple of online orders and no confirmations. Nothing in spam.

Jo Sumner
0 Likes
5 REPLIES 5

Message 1 of 6

I've run a 7 day scan on that domain and there's nothing showing as rejected or deflected. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 6

Dont know exact email address, but it will be primrose.co.uk.

Hope that helps.

Thanks

Jo Sumner
0 Likes

Message 3 of 6

Ideally I need either the sending email address or their email domain so that I can have the email admins check our logs for the blocking of it.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 4 of 6

Hi. The emails were from a company called Primrose. 

Does that help?

Jo Sumner
0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi JoDavid26, please send me a personal message with all the sender email addresses that you know have a problem. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.