Tiscali not receiving GMail
on 09-03-2025 11:18 PM
Message 6 of 6
Since at least January 2025 when I attempt to send a message from my Gmail account to my tiscali mailbox I get: "Message Blocked
The response from the remote server was:
550 5.7.1 Message rejected per sender's DMARC policy - OXSEU001_514"
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Receiving Mail
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5 REPLIES 5
on 18-03-2025 02:11 PM
Message 1 of 6
Hi Gruff,
Just to confirm, is it still not working?
Chris
Chris, Community Team
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on 12-03-2025 08:42 PM
Message 2 of 6
Hi again Ady,
Sorry, I've now discovered that it isn't working 100%. I have a forwarding rule in Gmail that forwards all my incoming mail to my tiscali address. It's those forwardings (only) that get rejected. If I forward manually it works. Here's an example today of the failure:
"The response from the remote server was:
550 5.7.1 Message rejected per sender's DMARC policy - OXSEU001_514 - https://postmaster-oxseu.vadesecure.com/inbound_error_codes/#_514"
Regards
Gruff
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on 12-03-2025 08:19 AM
Message 3 of 6
Thanks for letting us know that your mail is working normally again.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 11-03-2025 05:09 PM
Message 4 of 6
Hi Ady,
Many thanks for your reply. In the meantime the problem, which applied only to messages from Gmail to tiscali - vice versa was OK - has gone away. I guess that TalkTalk changes its E-mail blocking policy on a daily basis. An explanation of what happened on this occasion would be helpful.
Regards
Gruff
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on 11-03-2025 07:57 AM
Message 5 of 6
Hi GWEDWA, are you able to send mail if you send it from webmail direct to the gmail address?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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