Transfer to Everymail

[LouLou55]

Having had emails re the move to Everymail which implied I was no longer a talk talk broadband user and therefore would be charged if I wanted to keep my email addresses, I had thought these were phishing and reported them. Now tonight I’ve had time to log in to this community and discovered that I do need todo something, I’ve no idea what I need to do. 
I don’t use webmail, but use the email client provided on iPhone and iPad, as it’s not clear how to use webmail to view inbox etc

I obviously need to do something but what and I’m not that tech savvy, so simple and clear instructions are needed 

[LouLou55]

@Gliwmaeden2 Thanks for the advice, this whole situation is so confusing hence the many posts

[nambuso-TT]

@Gliwmaeden2 thanks for advising.

[Gliwmaeden2]

@LouLou55, it's normally best to follow up on just the one thread for a topic to avoid any confusion and keep track. 

I'm sure they'll find your more recent topic, so this is just for future reference!

If topics are too similar they are assumed to be duplicates and get moved out of the way.

Forum guidelines are worth exploring when you have the time.

[siphosethu-TT]

Glad if that's so, let me know how it goes. Thanks

[LouLou55]

From the help provided, all relevant info has been added to my profile and a new thread started for emails to be linked with my broadband account, so I think it will all be dealt with under that one. Still getting to grips with this topic and how to pot in the community. 

[siphosethu-TT]

Hi there @LouLou55, do you still need assistance with Every Mail? Thanks

[LouLou55]

Thank you for your help. I’ve updated my profile now so hopefully that is step 1. I’ll need to do the additional post in the email forum, but I’m done for now, one for the morning 

[ferguson]

Are you currently a TalkTalk broadband customer? If so, have a look here: 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email... 

For more information, see here:

https://community.talktalk.co.uk/t5/Articles/Email-Transition-FAQs/ta-p/3114888