If you believe you have set this up you need to be talking to Everymail as they are a separate company and TalkTalk cannot help you.
Have you checked your bank or card account to see if the money has been taken?
Have you followed the link in the email to see what it says if you try setting up again?
You need to be aware there are scam emails going the rounds trying to get you to pay the scammers. Check the sender's email address by hovering over the sender's name. It should include TalkTalk or Everymail. If it doesn't you will, unfortunately,have responded to a scam email and should report this to your bank and run virus / malware checks on your devices.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
