Unable to Login to my talktalk mail

[akoumi]

Hi,

Since this morning 07:40hrs I'm unable to login to my talktalk email. I'm using my normal URL of:

https://apps-legacy.talktalk.co.uk/appsuite/#!!=undefined&app=io.ox%2Fmail&folder=default0%2FINBOX

But when I attempt to login with my normal login & password it returns the following message:

User is deactivated (AUTHORIZATION-0001)

I'd appreciate a quick response as I need access to my emails.

Regards,

Andy

[Gondola]

Hi akoumi 

Have you successfully signed in to your new look mailbox?

I appreciate your time to let me know. Thank you.

[Gondola]

You mailbox has been migrated to the new look mail platform.

Carry out a full browser reset to remove all data associated with the interim mail platform. Then use the blue button below to sign in to your mailbox.

Select here:  Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

When you get signed in then bookmark that website address in place of the legacy address.