I paid my annual D/D £50.00 Pipex legacy bill (TalkTalk Mail) on 31st October 2024. A few days later I noticed I wasn't receiving any new mail on my POP3 Pipex account on my primary PC . At first I assumed it was "theconnection" and didn't fiddle but after several more days of waiting for service to resume I started looking at the incoming and outgoing server settings. I changed just about everything possible that was shown on the recommended settings - incoming server from pop.dsl.pipex.com to mail.talktalk.net, ports from 995 to 110, outgoing server from smtp.talktalk.net to smtp.dsl.pipex.com, ports from 587 to 25 and even 465. Encryption methodSSL/TLS or START TLS. Always the answer comes back "Something went wrong; we couldn't connect to the incoming (POP) server using the specified encryption method. Please check the incoming (POP) server encryption method and try again" I even, in a fit of frustration, deleted the account and tried IMAP but received the same message but regarding the IMAP server. Meanwhile my mobile and tablet both continued to receive pipex emails without fail so as an experiment I changed first the tablet and then the mobile from POP to IMAP using the recommended webmail settings and they both worked without a hiccup......................
Have you any idea what the problem may be ? I did wonder after reading other vaguely similar posts if TalkTalk was blocking my account somehow but that didn't explain why I was still able to receive POP derived emails on my phone and tablet and why I could successfully use the recommended IMAP settings as well. I am using Windows 10, Microsoft 365 and Outlook V2410 on the PC, and as I said at the begining all was fine until I paid my annual subscription !
