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on 13-11-2023 06:04 PM - last edited on 13-11-2023 06:42 PM by Gondola
Cannot send mail. Getting error of No password provided.
I can access webmail, however would like to access and send email on my iphone.
Tried deleting and reset my account however still receiving error of password or outgoing server error.
Can anyone assist getting very frustrated as this is happening constantly.
Thank you
on 13-11-2023 06:46 PM
Good to know your webmail is working. That'll be a good way to keep in touch.
For the iPhone I'll need to see screenshots of the incoming and outgoing server settings. Image edit to obscure the first part of your email address before uploading here using the picture icon above this Reply area.
I also need to confirm with you that the password is at least 8 characters using multicase letters and at least one number and one symbol. If that's not the case then I would ask you to upgrade the password before proceeding further.
The Reset password now button in the help article Changing your email password will take you to password reset and recovery.
If you have set up password recovery options, in advance, that you recognise from the *****hints, then you can send your alternate email address a link or your mobile a 6-digit code to authorise a password reset.
Gondola Community Star 2017-2024
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