Unable to send emails

[Nettynewton1]

Could someone tell me why I can’t send emails anymore & it’s saying I have to pay £5 a month when I pay talktalk for my broadband each month? Thank you

[kanya-TT]

Hey there, @Nettynewton1. Can you please advise us if you still can't send your emails. 

Kanya

[Gliwmaeden2]

Please read this, @Nettynewton1:

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Add your relevant email address(es) in Private Notes.  SAVE CHANGES. 

Staff will not be back on here before Monday to complete the webform for you, and for now many people cannot send their emails as there seems to have been a problem setting up the process to avoid Everymail warnings etc. For now they are still being treated as "old emails" and not as belonging to current associated Talktalk broadband accounts.