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Unable to send to AOL

JennyB123
Team Player
Private Message TalkTalk
Message 9 of 9

For two days I have been able to receive emails from AOL, but every email I sent, despite showing in sent items is not received at the AOL recipient. At 2.30 today mails were able to be sent and received for half an hour and then it all stopped again !

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8 REPLIES 8

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 9

The problem we have is its down to Yahoo. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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PeteJC
Popular Poster
Private Message TalkTalk
Message 2 of 9

Hi Ady

Thanks so much for letting me know that the issue is with AOL - I hope they manage to resolve it quickly!

Peter

PeteC -
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DoggyB
First Timer
Private Message TalkTalk
Message 3 of 9

I am having the same problem - Tiscali won't send to AOL address but my Yahoo email address will send  with no problem

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 9

I thought that would be the case. They've restricted mail from TalkTalk domains. The team are working to get the restrictions lifted.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 5 of 9

Hi Ady - I can send normally from my Gmail account to an AOL address

PeteC -
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Message 6 of 9

Hi PeteJC, can you send to the AOL addresses normally from another account like gmail or hotmail?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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PeteJC
Popular Poster
Private Message TalkTalk
Message 7 of 9

I have the same issue using Thunderbird and have checked that the SMPT setting are as laid out by TalkTalk.

I have no issues sending emails to my Gmail account or to a Hotmail account. Any email sent to an AOL account is recorded as sent in Thunderbird, but is not sent by TalkTalk to AOL

PeteC -
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Ady-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Hi JennyB123, what mail client are you using and what settings? 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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