@PhilipBradbury and @Starfleet,
If you are current customers the safest way to deal with this is to contact Talktalk directly via Live Chat [8am - 9pm] or by phone on 03451 720088 [9am - 7pm] and indeed check that your Talktalk address(es) are recorded as associated with your active broadband account with Talktalk.
You may have been contacted in error, as happened to many customers back in April:
https://help-centre.talktalk.co.uk/Email/Find_info_or_guidance_about_my_Email/Email_Transition_FAQs
Otherwise it's a scam. You can check the sender's name but don't click on any links in the emails.
Customers should only sign up for Everymail if they have actually left Talktalk - after a grace period, they are sent an email by Talktalk to sign up to Everymail. That's the only correct procedure. Customers shouldn't be going directly to Everymail without using the link given to them by Talktalk.
Only relevant if customers have actually left Talktalk.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
