Ask us about your TalkTalk email account and Webmail.
on 15-09-2023 05:47 PM
Hi,
Since the upgrade I cannot access my unified emails on Webmail.
My main email account is working fine but the others(2) that were working prior the upgrade, are now blank.
Any ideas?
Thanks
15-09-2023 06:06 PM - edited 16-09-2023 09:57 AM
The encrypted passwords for the secondary added email accounts haven't been transferred to the new mail platform. That's why they're not working for the unified mailbox. The individual mailboxes will be fully functional.
See if you can Edit each added email account to redo the password OR just delete the added email accounts and set them up afresh.
Gondola Community Star 2017-2024
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