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email support

Ask us about your TalkTalk email account and Webmail.

Unified Emails

bigkap
Conversation Starter
Private Message
Message 2 of 2

Hi,

Since the upgrade I cannot access my unified emails on Webmail.

My main email account is working fine but the others(2) that were working prior the upgrade, are now blank.

Any ideas?

Thanks

Bigkap
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Gondola
Philosopher
Private Message TalkTalk
Message 1 of 2

The encrypted passwords for the secondary added email accounts haven't been transferred to the new mail platform.  That's why they're not working for the unified mailbox. The individual mailboxes will be fully functional.

 

See if you can Edit each added email account to redo the password OR just delete the added email accounts and set them up afresh. 

GondolaCommunity Star 2017-2024

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