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Harrison16
First Timer
Private Message TalkTalk
Message 5 of 5

I am receiving numerous emails from everymail Team telling me Talktalk is updating the system and to continue receiving emails I need to follow a link to update my account. I have been given Jan 20th as the cut off date. 

Is this a scam or are talktalk really updating

 

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4 REPLIES 4

nambuso-TT
Support Team
Staff
Private Message
Message 1 of 5

Thanks for that @fr8ys. @Harrison16 Please send the communication and the link privately. Thanks

fr8ys
Community Star
Private Message TalkTalk
Message 2 of 5

And please do not post the link here on the forum in case it is a scam and harmful 

 

If @nambuso-TT does still want the link (please confirm) do so only by a private message for the security of all on the forum.

 

Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 5

@Harrison16

 

Don't click on links in that email. 

 

Check the sender's name carefully. 

 

Anything like this is from a scammer:

 

https://community.talktalk.co.uk/t5/Security/amp-quot-EVERYMAIL-amp-quot-scam-emails/td-p/3141611#M2...

 

Staff will be back from early Wednesday morning. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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nambuso-TT
Support Team
Staff
Private Message
Message 4 of 5

Hi there @Harrison16. I am very sorry to hear this. I will check this out for you. Please provide the link.

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