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email support

Ask us about your TalkTalk email account and Webmail.

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Harrison16
Newbie
Private Message TalkTalk
Message 5 of 5

I am receiving numerous emails from everymail Team telling me Talktalk is updating the system and to continue receiving emails I need to follow a link to update my account. I have been given Jan 20th as the cut off date. 

Is this a scam or are talktalk really updating

 

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4 REPLIES 4

nambuso-TT
Support Team
Staff
Private Message
Message 1 of 5

Thanks for that @fr8ys. @Harrison16 Please send the communication and the link privately. Thanks

fr8ys
Community Star
Private Message TalkTalk
Message 2 of 5

And please do not post the link here on the forum in case it is a scam and harmful 

 

If @nambuso-TT does still want the link (please confirm) do so only by a private message for the security of all on the forum.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 5

@Harrison16

 

Don't click on links in that email. 

 

Check the sender's name carefully. 

 

Anything like this is from a scammer:

 

https://community.talktalk.co.uk/t5/Security/amp-quot-EVERYMAIL-amp-quot-scam-emails/td-p/3141611#M2...

 

Staff will be back from early Wednesday morning. 

Gliwmaeden2, a fellow customer.
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nambuso-TT
Support Team
Staff
Private Message
Message 4 of 5

Hi there @Harrison16. I am very sorry to hear this. I will check this out for you. Please provide the link.

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