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email support

Ask us about your TalkTalk email account and Webmail.

Webmail login problems

yogaman
Team Player
Private Message
Message 4 of 4

Hi

I'm having the same issue as other posters with our email accounts. I get to the log in page & enter e-mail address, but when I press the blue "CONTINUE" button, nothing happens. Accounts were all working fine yesterday. Understand Talktalk were doing some upgrade work in the early hours, which have affected legacy emails. Member Gondola has very kindly provided a link to the legacy email page (thanks Gondola) which means I can check my emails as normal. Does anyone know if I'm always going to have to use this link or if Talk talk will provide an automatic link to the "legacy" page? 

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3 REPLIES 3

Message 1 of 4

Hi,

 

I'm glad to hear this and thanks for confirming 🙂

 

Thanks

 

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yogaman
Team Player
Private Message
Message 2 of 4

Hi Michelle

Thanks very much for this. 

Just checked emails and the auto link to the "legacy" login seems to be working as normal.

Much appreciated. 

Nick. 

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hello,

 

Apologies, we've just been asked if you can retest and confirm if this is still happening please?

 

Thanks