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email support

Ask us about your TalkTalk email account and Webmail.

a specific recipient not receiving my e mail

dksmithuk
Popular Poster
Private Message TalkTalk
Message 3 of 3

when i send e mails to my daughter either from windows new oulook or logging on to talktalk webmail she does not receive them (They do not go into her spam folder).They worked fine until about a month ago.

i do not receive bounce back e mails saying the mail cannot be delivered.

my wife who,s e mail address is identical to mine apart from the name on the front end of the address has no problem (we use the same server and talk talk account)

has anyone any ideal what is going on (my daughter has not blocked my e mail)

thanks

dave

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2 REPLIES 2

Message 1 of 3

Hi dksmithuk, at present Yahoo has TalkTalk ip ranges blacklisted blocking the mail from reaching their customers. We've got no fixed repair date for this as we're in the hands of Yahoo.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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dksmithuk
Popular Poster
Private Message TalkTalk
Message 2 of 3

apparently my daughter is not receiving my wifes e mails now

her e mail is through sky which uses yahoo e mail

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