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email support

Ask us about your TalkTalk email account and Webmail.

adding email to an iPhone

LU1980
First Timer
Private Message TalkTalk

on ‎18-01-2025 08:06 PM

Message 3 of 3

I added an email to my iPhone but keep saying to add password. I can’t receive or send email from my iPhone 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎21-01-2025 08:22 AM

Message 1 of 3

Hi LU1980, your mailbox is limited to webmail only even though you've paid. This is a known issue, I've raised a ticket to have your mailbox unlimited so that you can use mail apps again. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Divsec
Community Star
Private Message TalkTalk

on ‎19-01-2025 04:32 PM

Message 2 of 3

Hi @LU1980 did you follow the recommendations in this link?

 

https://community.talktalk.co.uk/t5/Articles/Email-settings-to-access-TalkTalk-emails/ta-p/2204399

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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