Ask us about your TalkTalk email account and Webmail.
on 18-01-2025 10:59 PM
Hi,
when I look at my talktalk email account it shows hundreds of folders with names like INBOX 111.11111 etc... there are also hundreds of junk mail, drafts, sent and trash folders with the same numbers after them. They dont appear on my older Tiscali email accounts, but they do show up on my phone email as well. Theys been there for a very long time and I'm finally fed up with them and want to know if there is any way of deleting them, without doing it one by one - there are just so many, and i swear they increase incrementally all the time!
any help appreciated.
on 21-01-2025 11:01 AM
Hi John, when did you last reset the password for the mailbox? If not recently please reset it to something previously unused for this mailbox.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 19-01-2025 05:19 PM
Thanks for your response Bill. Yes, the folders show up on webmail as well and they are all empty. They’ve been there so long I can’t remember when it started. It’s not really a problem, just can’t understand why it happens!
john
on 19-01-2025 12:28 PM
Is it showing hundreds of INBOX folders even when you use TalkTalk Webmail?
And do they all have the same emails within them? Or are some of them empty?
Whatever, I think you will have to delete each of them separately.
Bill