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email support

Ask us about your TalkTalk email account and Webmail.

cant send emails

DaveP81
First Timer
Private Message TalkTalk

on ‎16-02-2025 09:30 AM

Message 12 of 12

keep getting the following message.

 

Wrong or missing login data to access e-mail transport server 127.0.0.1. Please check associated account's settings/credentials.

 

any ideas

Labels:
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11 REPLIES 11

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎17-02-2025 02:24 PM

Message 1 of 12

Hi DaveP81, the incident was fixed yesterday. Your mail should be working normally now. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Joe902
Chat Champion
Private Message TalkTalk

on ‎16-02-2025 03:56 PM

Message 2 of 12

Hi, same here, cannot forward e-mails.

Wrong or missing login data to access e-mail transport server 127.0.0.1. Please check associated account's settings/credentials.

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GPS01
First Timer
Private Message TalkTalk

on ‎16-02-2025 03:36 PM

Message 3 of 12

I'm getting the same message, no one to contact, it's a mess, come on talktalk wake up and sort it

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Divsec
Community Star
Private Message TalkTalk
In response to Trish20

‎16-02-2025 03:00 PM - edited ‎16-02-2025 03:01 PM

Message 4 of 12

Hi @Trish20 as there is little or no chance of a solution today I would suggest the highly practical option of creating a non ISP dependant email account, Gmail or outlook for example? Costs nothing and is portable.

I don't work here and all my opinions are my own.
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Trish20
First Timer
Private Message TalkTalk

on ‎16-02-2025 02:57 PM

Message 5 of 12

Been getting this message for well over half an hour.  So frustrating.  Need to send something urgently.

 

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BobOrr1
First Timer
Private Message TalkTalk

‎16-02-2025 02:43 PM - edited ‎16-02-2025 02:47 PM

Message 6 of 12

Hi I am having the same issues.  Can send via the app on my android phone but not on my PC , either on the app or the web. Very strange

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PeterA24
First Timer
Private Message TalkTalk

on ‎16-02-2025 02:26 PM

Message 7 of 12

I have exactly the same message preventing me from contacting colleagues this morning

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Mike_M2
First Timer
Private Message TalkTalk

on ‎16-02-2025 01:44 PM

Message 8 of 12

Just to add my voice to this one, my wife is suddenly unable to send emails with the same error message. She was able to do so last night. We need it to be fixed sharpish!

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Sunshine6
Conversation Starter
Private Message TalkTalk
In response to snapdragon66

on ‎16-02-2025 01:30 PM

Message 9 of 12

I also have the same problem

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snapdragon66
First Timer
Private Message TalkTalk

on ‎16-02-2025 12:54 PM

Message 10 of 12

We have the same problem as DaveP81.  Can't even send an email to ourselves.  Never seen this warning message before, in all the 20 years we have been with TalkTalk (and Tiscali before them).  Professional intervention / reply would be appreciated!

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Divsec
Community Star
Private Message TalkTalk

on ‎16-02-2025 09:45 AM

Message 11 of 12

Hi @DaveP81  as you will have noticed TT are having a difficult time with email at the moment. They are aware and working on it but no timescale for resolution as yet. I strongly suspect that there are changes going on in the background which are causing these issues. Hopefully they will be completed sooner than later. Your post has been escalated.

I don't work here and all my opinions are my own.
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