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Tinyworld emails not sending again...

mdp1234
Conversation Starter
Private Message TalkTalk
Message 13 of 13

Yet again, tinyworld emails are not sending. Same error code. Absolutley hopeless. Please can someone fix this once and for all.

12 REPLIES 12

Message 1 of 13

Hi there @mdp1234 , thank you for your patience, kindly let us know if you are still experiencing issues with your email services. 

 

-Fez. 

0 Likes

Message 2 of 13

We sincerely apologize for the inconvenience you're facing. We are in the process of gathering all relevant information about this issue and will forward it to our email team for investigation. We will share any updates here in the community as soon as we have them.

 

 

 

Kanya

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Message 3 of 13

It is nothing to do with my cache or browser and everything to do with talktalk. It is the same thing every month. It is totally down to Talktalk who seem to be utterly incapable of resolving this. Please can this be sorted and the constant 'restarting' of it as if it is a new issue (i.e. have you tried switching your PC on / is it webmail) stopped.  

Message 4 of 13

Yes we’ve been through all this before. It is the server at your end has low happened 5 times this year so refer back to your internal notes and process to see how you resolved it. This is nothing to do with us end users and all to do with your servers. So frustrating that TT can not get their house in order

0 Likes

Message 5 of 13

Please clear your browsing history and cache and cookies and then try again. Thanks

0 Likes

Message 6 of 13

Something to do with your servers being down. This is a recurring problem every month or so. 

0 Likes

Message 7 of 13

Hi there, please confirm what error message you are receiving? 

0 Likes

mdp1234
Conversation Starter
Private Message TalkTalk
Message 8 of 13

No, still not working.......

0 Likes

Message 9 of 13

@Philile-TT, the original poster of this thread was @mdp1234., not Gilbeh.

 

They are encountering this issue again. 

 

 

Gliwmaeden2, a fellow customer.
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Message 10 of 13

We would like to express our sincere apologies for the inconvenience caused. The issue has now been resolved, and you should be able to send emails.

 

 

-Phili 

Phili
0 Likes

ParvH
Team Player
Private Message TalkTalk
Message 11 of 13

this is beyond a joke to be honest!

Gilbeh
Conversation Starter
Private Message TalkTalk
Message 12 of 13

It’s only in about the last year that I’ve had this problem.   Been on tinyworld since I first got a computer and never had a problem before.