It sometimes depends on which program you are using.
Try right mouse clicking on it and if there is a move command use this to move to the folder you want.
Sometimes the move command is on a toolbar within the message itself.
Or highlight the message by clicking on it and then drag the message to the folder you want it in.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
