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email support

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email security for tiscali on Kindle fire

tonyshaw3
First Timer
Private Message

on ‎23-05-2023 05:43 PM

Message 6 of 6

My kindle fire has suddenly decided that there is a problem with the server's security ( it is self-signed, expired or has a host mismatch.)  at tiscali and will not connect. The override does not work. Problem only on kindle. No problem on desk top. any ideas. Was ok till last weekend.

 

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5 REPLIES 5

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Ady-TalkTalk

on ‎26-05-2023 01:27 PM

Message 1 of 6

That's great, thanks for posting back to let us know its sorted. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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tonyshaw3
First Timer
Private Message
In response to Ady-TalkTalk

on ‎25-05-2023 02:14 PM

Message 2 of 6

OK Got it. Thanks for the help. I have managed to get it working again with the new settings.

 

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Ady-TalkTalk
Support Team
Staff
Private Message
In response to tonyshaw3

on ‎25-05-2023 07:44 AM

Message 3 of 6

Hi tonyshaw3, if your device isn't capable of using the secure settings you won't be able to use it's app for TalkTalk Mail. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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tonyshaw3
First Timer
Private Message

on ‎24-05-2023 08:53 AM

Message 4 of 6

incoming is pop3@tiscali.co.uk post 110. outgoing smtp.tiscali.co.uk port 587. have tried those recommended on talktalk mail but no success

 

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎24-05-2023 08:35 AM

Message 5 of 6

Hi tonyshaw3, are you using the secure settings as shown in the email settings help article?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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