It sounds like you have saved your password in your browser password manager.
On the logon screen highlight your email address and delete it. The click in the field and you should get the option to select it. Underneath you should see a manage passwords link. Click on this.
You will be promoted to input your pc master password. Input this and the password manager will open.
If it doesn't open on the webmail password search for this in the search box.
Once you've clicked on the password you should then have the option to edit or delete.
If you want to have your email prefilled with no password click edit and delete the password and save. If you don't want either, then delete.
Restart your browser and the fields should not be prefilled. Input your info and if prompted to save click never.
Hope this helps and is the answer to the issue you are having.
Please let us know how you get on.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
