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on 27-04-2024 02:42 PM
I am not recieving all emails. Some from people who are in my contacts list and I am getting some of their emails, (they then forward the one they originally sent so I can see they sent it and it is nowhere, not in spam or anywhere, just disappeared into the ether!). What is happening as it's very annoying, I've missed some important emails.
on 27-06-2024 08:30 AM
Hi ally11, I raised the fault ticket for you. Hopefully, it won't take too long to get this resolved.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 26-06-2024 02:39 PM
@markhami, please return to the message board and click on start a topic.
Staff only reply to the original poster to avoid confusion in the thread.
Also ensure that you have completed your community profile details. Don't post any personal information details in your new thread.
on 26-06-2024 02:32 PM
I have exactly the same issue . Missing emails from known good sender. Very annoying.
on 25-06-2024 09:33 AM
Thanks for those, I'll raise a fault ticket with them. Hopefully it'll get fixed quickly.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 24-06-2024 03:57 PM
I don't know as I don't get the emails but some are info@enhancebeauty.uk reservations@ovatu.com postman@ovatumail.com one containing moltonbrown, there are lots more I'm sure. Also please answer the other question re signing off device please
on 24-06-2024 12:19 PM
Hi ally11, please provide any email addresses for the missing mail and I'll run scans.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 24-06-2024 10:00 AM
I am still not receiving all my emails. Also in my security settings in the devices section, it says I am logged in to a device I don't recognise and when I try to log out of that or out of all devices it gives an error message. What do I do?
on 29-04-2024 07:48 AM
Hi ally11, do the senders get any bounce back messages? If they don't please send me a private message with their email addresses and I'll run scans to see if we blocked them.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.