pipex email stopped receiving emails on ipad

[Pianist2]

I have a pipex email address which I use on my desktop and my ipad mini. Overnight it stopped receiving emails on my ipad and I am getting a message saying that authentication has failed. I am still able to send emails from the ipad. I have checked the settings and they all seem to be correct. Authentication for incoming emails is supposed to be my password, which I had not changed. I have re-entered the correct password but it's still not working. Email is working fine on my desktop. Does anyone have any ideas as to how I can solve this problem, as I am flummoxed! Thanks.

[angelique-TT]

No worries. Thank you for contacting TalkTalk. Enjoy the rest of your day 🙂

[Pianist2]

No, that's fine thanks. I'm just relieved everything is working again. Thank you.

[angelique-TT]

Okay that is good to hear. Is there anything else I can help you with today?

[Pianist2]

I did that, and initially there was no change, but now the problem seems to have sorted itself out.

[angelique-TT]

Okay please try that and confirm if it works, thanks.

[Pianist2]

No, but I'll try that.

[angelique-TT]

Have you tried clearing your browsing history and your cache and cookies?

[Pianist2]

Yes, exactly.

[angelique-TT]

Hi there. so you are able to receive your emails using your desktop however you are unable to receive them using your ipad ?