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received email from Talktalk info@consumer.talktallk.co.uk re new mailbox w.e.f. 25/2/2025

johand4
First Timer
Private Message TalkTalk

on ‎25-02-2025 06:22 PM

Message 3 of 3

Is this a genuine Talktalk email. I can't see any difference to mailbox when logging in 25/2/2025.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎25-02-2025 09:35 PM

Message 1 of 3

@johand4, if the sender's name is:

 

1000012988.jpg

....it's a genuine email from Talktalk. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

ferguson
Community Star
Private Message TalkTalk

on ‎25-02-2025 06:59 PM

Message 2 of 3

It is, unless you have misspelt the sender name in the title. There are no links in it to pose any danger. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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