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email support

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sent email issues

karenstewart
First Timer
Private Message TalkTalk
Message 5 of 5

Hi

 

When sending an email, they appear to be going in to the trash bin and no one knows I have contacted them, its a personal email account, I think this has been going on for about 5 days. Any ideas how to rectify this please.   Thank you

 

 

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4 REPLIES 4

Message 1 of 5

Hi, 

Thank you for responding.

Its to an AOL email address but I sent it to my own talk talk address and they went straight in to the trash folder.

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Message 2 of 5

Aol use Yahoo mail filtering and at present Yahoo are blocking mail from TalkTalk. We're working with Yahoo to resolve this. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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karenstewart
First Timer
Private Message TalkTalk
Message 3 of 5

Hi, 

 

Thank you for responding.

Its to an AOL email address but I sent it to my own talk talk address and they went straight in to the trash folder.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi karenstewart, would these emails be to Sky/Yahoo or AOL addresses? 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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