spam

[SidBarker]

I received the following email a;ll;edgedloy from you.  Please confirm that it is a Spam.

TallkTalk                                For Everyone

We are disconnecting your old version of our Mailbox email accounts as of January, 23rd 2025.

You are required to re-login below and confirm your email is still active.

REMOVED LINK FOR SECURITY.

Do not reply directly to this email as you won't get a response
Thanks,

[ferguson]

OK, I am not sure we are talking about the same thing here? But honestly, if you want to be helpful on this community then please learn to take advice in good stead rather than arguing about everything. 

This topic has gone far beyond what the OP raised and I believer that their concerns have been addressed. So I am locking it now as it it is not serving any further useful purpose. 

[Billx]

That article does not show any of the sender's email addresses, just the rest of the body of the emails

So the users have to see their incoming suspicious emails themselves, in whole, including the senders email addresses.

Bill

[ferguson]

@Billx 

This is all covered in the help article. 

[Billx]

Off course, @Gliwmaeden2 

I wasn't even asking for a copy and paste, or a screenshot, I was advising what any user including the OP, could do, to immediately establish whether an email might be spam or phishing.

EDIT: I wasn't concerned whether the OP had posted any links, that's not any of my problem.

Bill

[Gliwmaeden2]

If it's posted by the OP as a screenshot there won't be a live link, @Billx, but when these are copied and pasted, they are very risky and have to be edited ASAP. 

[Billx]

OK. Thank you  for your statement.

My suggestion at looking at the whole email, would inform any user with who is actually sending the email, and particularly those that display any form of the name TalkTalk, and be able to immediately establish that they are 100% phishing emails.

Bill

[fr8ys]

It's not an attack on you but you have been informed a number of times how the forum works and also be respectful to others. If you have a valid response to a fellow customers post that helps them, by all means answer it.

All I am trying to point out is there are times it's better to leave a post for those who can edit such posts where there may be a danger to others.

You have seen this previously, I'm sure, where we have edited out such links. I think you may have even acknowledged this on a previous thread.

We have tools and resources that you do not, so it's best left in these circumstances so we can edit them quickly.

If you felt offended by my comments, then I apologise, but all we wish to do is be able to carry out tasks that have been entrusted to us in a timely manner.

[Billx]

You made a direct attack on me, @fr8ys 

I really didn't know that this community website was reserved for Community Stars or Support Staff.

Are you really saying that?

My comment was a very valid comment for everyone who uses this community website and who is faced with 1. spam email and/or 2. phishing emails.

Please retract what you are saying.

Bill

[fr8ys]

Hi,

It's a scam.

If you hover over the senders details it's also unlikely to be a TalkTalk email address.

Whatever you do, do not click on any links.

I have updated your original post as this included the potentially dangerous phishing link that another customer may click on and be caught out. If you have suspicions about a mails authenticity, which you clearly have, it's not wise to include such links on an open forum.

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

@Billx questioning the posters choice of email client as you have done, reads as being derogatory. 

If you see a potentially dangerous link in a post could you please not respond so that a Community Star or Support Staff member can pick this up quicker in their queues. Once you respond it disappears from our list making it more difficult to spot and leaves other customers potentially exposed.

Thank you.

[Billx]

@SidBarker 

Please open and see the whole email.

Then look at the sender's email address

The email address is not just the 'friendly name', the first part of the email address, but most importantly includes the second part, which is enclosed in '<' and '> brackets. The part within the brackets is the real email address, which includes the sender's domain name.

If you look at the sender's domain name, you will see that is a completely unknown name, and most importantly not '.talktalk.co.uk'.

Therefore it is 100% a phishing email, trying to impersonate TalkTalk.

EDIT: It worse than Spam, it is Phishing.

(If you are not able to see the whole email, you might be using an idiotic email client. Use a different one)

Bill