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spam?

JoeyB
First Timer
Private Message TalkTalk
Message 3 of 3

I had an email from Talktalk saying my account would be deactivated. Is this spam?

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Gondola
Philosopher
Private Message TalkTalk
Message 1 of 3

There are examples of recent phishing emails shown in the Help content I'll link to below. At least one recent version threatens deactivation and urges the user to reactivate and or verify an email account.  This is obviously as scam pretending to be TalkTalk just to get you to enter your email address and password so the scammers can take over your email account. 

 

The TalkTalk Mail Support Hub is your go to resource for information, guides and Community support for TalkTalk Consumer home broadband and MailPlus subscribers.

 

Select here:
TalkTalk Mail Support

 

TalkTalk Mail help
Using TalkTalk Mail - see Dealing with unwanted massages and scams

Phishing emails & everything you need to know - see Recent phishing emails

 

 

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

I'd say so.

 

Check the sender's actual email address behind the TalkTalk address and I doubt it will mention TalkTalk at all.

 

Don't click on any link and delete it 

 

If you are still unsure check your package status in My Account or ask via chat or phone, but unless you haven't paid for months I'd say it's a scam.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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