subscribe to everymail

[antmaaan60]

i am no longer a talktalk customer and like many others it seems, i don't want to lose my emails so am willing to subscribe to everymail. i have not received an email from talktalk yet, and every time i input my email address into the everymail site to try and subscribe i just end up back at my talktalk webmail page. very infuriating and i dont want to lose my emails. seems decisions have been made without adequate systems in place. please help.

[Davey1964]

I have the same issue.  I can find nowhere on the everymail pages where I can actually subscribe as a paying customer and no information on talktalk support pages on how to do this (talktalk's "Email-Transition-FAQs" page has no information on this).  Can someon ehelp please.  I need a link sending from Talktalk so that I can subscribe ?

[nambuso-TT]

No worries, should you require further assistance please post your concerns on your thread and we will look into it for you. Thank you very much for contacting TalkTalk, have yourself a lovely day.

Goodbye!👋

[garyw01]

Ignore that. Thought was replying to a recent message.

[garyw01]

@Gliwmaeden2 

Thought this was the thread I started. Accidentally posted on here by mistake.

Will add message to other thread.

Thanks

@garyw01 

[Gliwmaeden2]

@garyw01, did you not notice the reply on this thread to the previous customer?

Staff only follow up for the original poster, so you need to post again under your own topic.

Please return to the message board and click on start a topic. 

Staff are only on here till early evening, and not again after that before Monday, so you need to move quickly!

Edit: Good to see that you have already started your own thread.

You need to reply very soon on there to staff to be in time for support. 

[garyw01]

Hi,

I recently cancelled my talktalk broadband too and wish to retain my pipex email addresses. I was told to subscribe to everymail.

I went to everymail.com and clicked subscribe, entered my pipex email/password, which it recognised and then took me to what looks like my usual talktalk webmail inbox. Looking at the URL though, it does look like the inbox is being hosted by everymail.

The problem is, since I only recently cancelled my talktalk broadband I didn't receive the email about the transition/migration steps that other ex-talktalk customers refer to in other threads on these support pages. In particular, I can find nowhere on the everymail pages where I can actually subscribe as a paying customer and no information on talktalk support pages on how to do this (talktalk's "Email-Transition-FAQs" page has no information on this). From what I understand, the current everymail service I am subscribed to is only a temporary arrangement.

Can anyone from talktalk please help with this ? Maybe the missing email will explain everything if it could be forwarded to me ?

Thanks,

Gary

[siphosethu-TT]

Hi there tphill29, please start your own thread so we're able to assist you. Thanks

[tphill29]

I have exactly the same problem and do not know shat to do

[siphosethu-TT]

Hi there @antmaaan60, I'll send you a private message so we can talk about it a bit more. Thanks